As the Head of Paraplanning you will support the success of the practice by ensuring that the business obtained is being processed compliantly and in a timely manner. You will ensure that the quality of the work delivered by your team of inhouse and outsourced paraplanners is to the highest standard. At Apollo, paraplanners are also responsible for submitting new business, so you will need to understand and oversee business submission within your team.

You will also ensure that our team of inhouse administrators produce the highest standard of work. Administrative support in Apollo incorporates Letter of Authority processing and assisting in wider company projects as required.

Another key part of this role is ongoing gathering and monitoring of MI. More importantly, you also need to be able to suggest improvements and project manage their implementation.

As part of the Leadership & Management Team, collaboration across all departments is crucial for successful ‘end to end’ financial planning and profitable growth in Apollo.

Principle accountabilities; 

• Lead a small team of inhouse paraplanners and administrators
• Manage workflow capacity (inhouse and outsourced) on a weekly teamwork allocation
• Perform quality assurance checks to ensure the highest quality of work across the board
• Liaise with SJP Business Assurance team to ensure regulatory requirements are understood ad embedded
• Work with BA to review feedback and resolve issues
• Drive a continuous improvement culture
• Meet Quality of Documentation targets and other KPIs
• Contribute to operational processes and quality improvement initiatives
• Facilitate training sessions for administrators, paraplanners and trainee advisers